Subject: RE: Late collection Case id - 1799277 Order Number: 6245014931
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Faraz Lohani <[email-masked]>, Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 29 Dec 2020 06:31:17 +0000

Dear,

Please provide complete address ( Street name, area name ) .

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Faraz Lohani <[email-masked]>
Sent: Monday, December 28, 2020 8:06 PM
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Late collection Case id - 1799277 Order Number: 6245014931

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi @ALL RUH OPS - Landmark<mailto:[email-masked]> @Abdulrahman Mohamad (SA)<mailto:[email-masked]>,

Please arrange the pickup of the above-mentioned order number ASAP as per the details below:
Tracking ID : 46393704980
Pickup Ref : L226FF5

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 28, 2020 1:02 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late collection Case id - 1799277 Order Number: 6245014931
Importance: High

@Faraz Lohani<mailto:[email-masked]>

Can you please look into this and escalate to the concern Aramex team.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 27, 2020 5:27 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late collection Case id - 1799277 Order Number: 6245014931

External email sender, please take precaution.
Hi Team,

Kindly assist in arranging the below collection.

Thank you for your help.

Regards,
Manish
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 18:55:40
Subject: Late collection  Case id - 1799277 Order Number: 6245014931

Hi Team,

Kindly find the collection reference "L226FF5" and do the needful.

Contact number: +966577461354
Address: Macc camp thuwal 3832
Saudi Arabia (SA)
04-3-89 King Abdullah University Of Science And Technology Towal

Problem Statement: What is the issue (Late Collection) Courier Team

Problem statement - Late collection

Case id - 1799277
Order Number: 6245014931
Order Created: 11/21/2020
AWB - 46393704980

Issue Description: The return request was recreated on 12/22/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish

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