Subject: Re: Late Collection - 6238696670
From: Seeta Seeta <[email-masked]>
To: [email-masked], "Mohd. Jamal Akhtar" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 28 Dec 2020 23:09:33 -0700 (MST)

Hi Team, 

Requesting you to kindly arrange the collection for the mentioned AWB on priority basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 29 December, 2020 06:42:54 
Subject: Late Collection - 6238696670 

Hi team, 

Problem Statement: Late Collection 
Order Date : Nov 04, 2020 
Order ID: 6238696670 
Return Tracking ID: RP1203200004419 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Dec 03 and the collection is pending since then. The customer has shared her complete address - King Fahd Military Medical Complex Ash Sharqiyah DHAHARAN 31932 
Landmark: Near Al Jibrin Petron Tation. 

Reattempt request has been done on the system. Kindly assist with the collection asap. 

Regards, 
Nikhil.