Subject: Re: refund approval for missing item-9618968761
From: KISHAN SINGH <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 28 Dec 2020 22:58:37 -0700 (MST)

Hi Team , 

Any update? 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 20 December, 2020 13:13:26 
Subject: refund approval for missing item-9618968761 

Hi Team, 

Problem Statement: ​Missing item 

Order Date : Nov 29, 2020 

Order ID: 9618968761 
Tracking ID: ​FP113020002406 
Assistance Required: Need ​refund approval 

Issue Description: As per the status, all the items is showing delivered, however customer is complaining that the item: Lee Cooper Men's Silver Chronograph Metal Strap Watch LC06904.390 is missing in her consignment. By courier end they said order had one container and they never opened order or did any partial delivery and by warehouse side they shipped all the items. 

Kindly provide the approval for 216 AED. item 162623593 - - Lee Cooper Men's Silver Chronograph Metal Strap Watch LC06904.390 

Awaiting for your response. 

Regards 
Krishan