Subject: Re: Late Collection: Case id - 1757438 Order ID: 6235829618 Tracking ID: RP1028200003649
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 28 Dec 2020 19:56:51 -0700 (MST)

Hi Akshay, 

Till now the collection is not done for the mentioned order and the case is pending since Nov. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, 22 December, 2020 13:04:39 
Subject: RE: Late Collection: Case id - 1757438 Order ID: 6235829618 Tracking ID: RP1028200003649 

[ mailto:[email-masked] | @ArishLaila ] Could you please assist here and get the pickup done asap. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta <[email-masked]> 
Sent: Tuesday, December 22, 2020 11:02 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Late Collection: Case id - 1757438 Order ID: 6235829618 Tracking ID: RP1028200003649 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us arranging the collection for Order ID: 6235829618 Tracking ID: RP1028200003649. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 22 December, 2020 12:29:05 
Subject: Late Collection: Case id - 1757438 Order ID: 6235829618 Tracking ID: RP1028200003649 

Hi Team, 

Please be informed that the customer is still waiting for the below collection to be done. 

Problem Statement: Late Collection 

Case id - 1757438 

Order Date : Oct 25, 2020 

Order ID: 6235829618 

Tracking ID: RP1028200003649 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/28/20 at 8:28 PM and till now the item has not collected from the customer, kindly arrange the collection on priority basis. 

Waiting for the response. 

Regards, 

Manish 

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