Subject: RE: Late Shipping - 9614746347
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 28 Dec 2020 20:41:24 +0000

@Faraz Lohani<mailto:[email-masked]>

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 25, 2020 8:05 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Late Shipping - 9614746347
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 25 December, 2020 03:36:18
Subject: Late Shipping - 9614746347

Hi Team,

The email to [email-masked]<mailto:[email-masked]> is getting bounced as the inbox is full. Kindly assist.
​
Problem Statement: Late shipping.
Order Date : 16/11/2020
Order ID: 9614746347
Tracking ID: 961474634710880001
Store ID: Splash21459
Assistance Required: Need to arrange a quick delivery.

Issue Description:  The WH team has confirmed under ticket id 1845867 that the order was shipped from their end on Nov 17. Kindly check at the store whether the order is available there or not. If the order is available, then please contact the customer for the collection.

Regards,
Nikhil.

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