Subject: RE: Double deduction - 8218637219
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Harish Thakor <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Anju John <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Mon, 28 Dec 2020 18:59:33 +0000

@Apoorv Joshi<mailto:[email-masked]> please check order ID 8218604597 refunded for the same amount.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, December 26, 2020 1:04 PM
To: Mustafa Chakki <[email-masked]>
Cc: Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Anju John <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Subject: Double deduction - 8218637219

External email sender, please take precaution.
Hi Mustafa,

With reference to the order number: 8218637219

Customer has reported double deduction for this order. We have raised a ticket on hybris for this case at this time for refunding the extra amount: 03767012 along with transaction IDs. Sharing the bank statement via this email in case it is required to investigate the same further.

Thank you for your help!

Regards,
Apoorv
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com