Subject: RE: Late Delivery to WH //6237378786
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED FAHIM <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 28 Dec 2020 18:17:03 +0000

@Seeta Seeta<mailto:[email-masked]>

Escalated this to Aramex.

If there is no reply from tomorrow, go ahead with goodwill.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 25, 2020 10:44 AM
To: [email-masked]; [email-masked]; [email-masked]; [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; MOHAMMED FAHIM <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Delivery to WH //6237378786
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the tracking id 46377227820, the item has been already collected from the customer on Nov 9th but till now the item has not delivered to our warehouse.

We request you to kindly deliver the item to our warehouse as the refund is pending due to this delay.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 25 December, 2020 12:04:51
Subject: Late Delivery to WH

Hi Team,

Problem Statement: Late Delivery to WH.

Order Date: Oct 30, 2020
Order ID:6237378786
RMA:1000134025
Tracking ID:46377227820

Assistance Required: Please Need To urgent delivery to WH.

Issue Description: As per the tracking we can see that the item has been collected from the customer on 09 Nov 2020 and still not submitted To our warehouse.However, the refund still not processed.

Please arrange urgent to the warehouse to initiate the refund to the customer ASAP.

Thank you for your help

Regards,

Fahim
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