Subject: Re: Refund Approval
From: MOHD SALMAN <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 28 Dec 2020 10:39:44 -0700 (MST)

Hi team, 

Any update? 

From: "MOHD SALMAN" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 28 December, 2020 02:47:49 
Subject: Refund Approval 

Hi Team, 

Problem Statement: Missing item refund approval 
Order Date : Nov 28, 2020 
Order ID: 9618569045 
Tracking ID: 34164766410795 
RMA: NA 
Assistance Required: Need refund for customer. 
Issue Description: As per the customer he got only 4 of 6 items on 30-11-2020 but as per the hybris and warehouse the whole order has been delivered as we confirmed from warehouse. 
the missing items are: 

162966494 - - Melange 3-Piece Embellished Ethnic Salwar Suit Set with 3/4 Sleeves 
161211588 - - Maybelline New York Kajal Argan Oil Black Eyeliner 

total cost of the 2 items is: 139+8=147 AED 

Kindly check and suggest. 

Regards, 
Mohd Salman