Subject: Re: Late Shipping For Order ID 9616366408
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 28 Dec 2020 08:05:02 -0700 (MST)

Hi Team, 

Any Update 

Thanks 
Ishan 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, December 26, 2020 6:23:09 PM 
Subject: Late Shipping For Order ID 9616366408 

Hi Team, 
Problem Statement: Late Shipping 

Order Date : Nov 21, 2020 
Order ID: 9616366408 
Tracking Id: N/A 

Assistance Required: Need urgent shipping 

Issue Description: The order was placed on 21 Nov, 2020 but still is showing "Processing". We have already raised the child ticket for the same. However, they were saying that order is pending due IT issue and they have already informed the SR and the IT team to resolve this issue still there have been no progress on this case. Please find the attached screenshot for your reference. 

Please shipped the order on priority so that the customer can collect as soon as possible. 

Kindly do the needful. 

Thank you for your help! 

Regards, 
Ishan