Subject: RE: Process the RMA
From: Mohammad Ayaz <[email-masked]>
To: Akshay Berry <[email-masked]>, ArishLaila <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Hemyar Nasser <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 28 Dec 2020 13:42:48 +0000

Dear,

Shipment is received at warehouse but pending to Tech issue.

Regards,
Mohammad Ayaz

From: Akshay Berry <[email-masked]>
Sent: Monday, December 28, 2020 3:35 PM
To: ArishLaila <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Ksaconloc Returns <[email-masked]>; Mohammad Ayaz <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Hemyar Nasser <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Process the RMA

Hi @Mohammad Ayaz<mailto:[email-masked]> Any update on this?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: ArishLaila <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 11:25 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; Mohammad Ayaz <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Process the RMA

Return received but not yet processed due to Sahla issue.

@Mohammad Ayaz<mailto:[email-masked]>- please update further

46285917963
ECJED1055098
6230432429
1/1
22-Oct-20
1298
COD
ARAMEX
-
Amir
#N/A

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 10:18 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Process the RMA
Importance: High

@ArishLaila<mailto:[email-masked]>

Can you please help on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 3:09 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Process the RMA
Importance: High

External email sender, please take precaution.
Hi Team,

Please look into the child ticket 1892118, and do the necessary for refund on your priority basis.

Regards
Shakeeb

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 8:23:11 PM
Subject: Process the RMA

Hi team
​
Problem Statement: Process the RMA.
Order Number: 6230432429
AWB : 46287824564
RMA : 1000075806
Assistance Required: Need urgent Process the RMA.
Issue Description: the customer is complaining about late refund and the items have been collected , please do the needful.
​
Regards,
Hemyar

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