Subject: tracking id not generated -6246573347
From: KISHAN SINGH <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 28 Dec 2020 05:03:54 -0700 (MST)

Hi Team, 

Order id-6246573347 

Customer created the return for one item but tracking didn't generate then we created another one and customer filled all the details but still tracking id didn't generate. We escalate this case on jira but they said contact to OMS team. Kindly check and do the needful , customer is chasing for refund. 

Regards 
Krishan