Subject: Late Collection For Order ID 6252118576
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 28 Dec 2020 02:46:07 -0700 (MST)

Hi Team, 

Problem Statement: Late collection 

Order Date : 06-Dec-2020 
Order ID: 6252118576 
Tracking ID: SD000732914 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 12/9/20. But the item still not collected. We have already escalated to the Shipa team multiple times but still no collection. 

Customer's address: Khamis mushayat Saudia Arabia 

Customer's contact no : 00966537793822 

Please collect the item on priority. 

Regards, 
Ishan