Subject: Re: refund not process//6226636365
From: Ezzaldeen Mahyoub <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 28 Dec 2020 02:27:10 -0700 (MST)

any update 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 22 December, 2020 21:08:26 
Subject: refund not process//6226636365 

Hi team, 

refund request ( Order no 6226636365 & RMA: 1000016118 ) 

It show refund process but ther is no transaction in the Payment Transactions 

we escalated to jira the reply Please request finance team to refund from paypal portal since it is getting rejected in hybris 

kindly check and do the needful 
Regards, 
Ezzaldeen