Subject: RE: Need POC For Order ID:7417850680
From: "Jagmohan Urmaliya (TCS)" <[email-masked]>
To: Akshay Berry <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: Ishan Ahuja <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Cherukuri Durga Prasad Naidu (TCS)" <[email-masked]>, "Ishita Kothari (TCSOffice)" <[email-masked]>, "Jagadesan Karur Velusamy (TCS)" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Swathir Nalla (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, "Vignesh Panchabakesan (TCS
Date: Mon, 28 Dec 2020 05:48:33 +0000

Dear Akshay,

  Please find the requested details

Regards
Jagmohan Urmaliya

From: Akshay Berry <[email-masked]>
Sent: Wednesday, December 23, 2020 2:15 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: Ishan Ahuja <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Need POC For Order ID:7417850680

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> Please assist in getting the POC.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 1:43 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ishan Ahuja <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Need POC For Order ID:7417850680

External email sender, please take precaution.
Hi Team,

Kindly assist us in looping the store team on the below case.

Thanks
Fauzan
________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 6:35:58 PM
Subject: Need POC For Order ID:7417850680

Hi Team,

Ticket ID - 1806379

Problem Statement: Need POC

Order Date : Nov 26, 2020
Order ID:7417850680
Tracking ID: 741785068060999991
Store Code : Centrepoint21018

Assistance Required: Need Urgent POC

Issue Description: As per hybris website, the order was picked up by the customer on Nov 29, 2020. However, customer is claiming that she has not picked up the order, Kindly check and share with us the POC and customer ID. We've already escalated the case to the store team but still no reply.

Regards,
Ishan
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