Subject: Re: Product Complaint//Order ID: 9604970499
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 22:00:10 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 22 December, 2020 15:11:38 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 December, 2020 13:50:36 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 12:42:48 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 14 December, 2020 15:24:52 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 December, 2020 13:26:02 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 13:52:12 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 14:54:15 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 30 November, 2020 11:18:34 
Subject: Re: Product Complaint//Order ID: 9604970499 

Hi Team, 

Any updates on this case? 

Regard, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 29 November, 2020 14:19:33 
Subject: Product Complaint//Order ID: 9604970499 

Hi Team 

Problem Statement: Product Complaint 

Order Date : Sep 26, 2020 
Order ID: 9604970499 
Tracking ID: FP0927001830 
Item ID : 160588249 - - Juniors Food Processor Blender and Steamer 

Assistance Required: Need Urgent assisting 

Issue Description: Customer placed the above order on Sep 26, 2020 and it was delivered on 9/28/20.The customer is complaining regarding the quality of the product she purchased from us. She is complaining that the switch is not working and causing irritation to the customer. Attached with the video below. 

Regards 
Ebrahim Hageb