Subject: Re: Transfer My credit deleted amount to bank account Order ID: 6225795407
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 21:30:00 -0700 (MST)

Hi Team, 

Kindly note that the ticket: 07662000 has not been processed. 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 10:06:55 
Subject: Re: Transfer My credit deleted amount to bank account Order ID: 6225795407 

Hi Team, 

Kindly note that the ticket: 07662000 has not been processed. 

Regards, 
Ebrahim Hageb 

From: "Malik Ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Wednesday, 16 December, 2020 10:08:38 
Subject: RE: Transfer My credit deleted amount to bank account Order ID: 6225795407 

Hi Fauzan , 

Escalated to finance. 

Regards, 

Malik 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, December 16, 2020 3:58 AM 
To: Malik Ismail <[email-masked]> 
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Transfer My credit deleted amount to bank account Order ID: 6225795407 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

With reference to order # 6225795407 

RMA: 1000080957 

Amount: 138 

Jira ticket: [ https://landmark.atlassian.net/browse/REL-128105 | https://landmark.atlassian.net/browse/REL-128105 ] 

The customer got the refund on My Credit, As per customer request we have have removed My credit and updated the bank details on hybris. 

Kindly assist to process the manual refund for customer. 

Regards, 

Fauzan 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 14, 2020 12:36:51 PM 
Subject: Transfer My credit deleted amount to bank account Order ID: 6225795407 

Hi Team 

with the reference to the order ID;6225795407 

Assistance required :customer wants to transfer the amount from his my credit to his bank account . 

kindly note that my credit has been removed and bank detail has been updated. 

please proceed for the bank transfer. 

bank detail: 

CS Name: Abdullah Ahmed Maneh Al-Saadi 

Account No: 131000010006080409714 

IBAN No: SA7180000131608010409714 

Account type: Current account 

Bank Name: Al Rajhi 

Bank Branch: Nasiriyah 

Regards, 

Ebrahim Hageb 

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