Subject: RE: Refund to be processed #2000390762
From: Ahmed Ibrahim Waheed Mohamed <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>
Date: Sun, 27 Dec 2020 21:03:42 +0000

Dear fauzan

Its already paid from the 16th of DEC as below bank statement  sample

Bank reference
Narrative
Customer reference
TRN type
Value date
Credit amount
Debit amount
Time
Post date
TT NSCB75348   N
ABDULLAH OSAMA ABASIRI AHMED HAMADA GE01215104756836 /EG490003020650010674837010180 OTHERS (MUST BE VERY SPECIFIC) ECOM REFUND 2000390762 CHARGE WAIVED
001128529001
TFR-
16/12/2020

-600.00
17:24
16/12/2020

Kindly check with customer  and confirm to us

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, December 27, 2020 10:58 PM
To: Malik Ismail <[email-masked]>; Ahmed Ibrahim Waheed Mohamed <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Alinaqi Bhavnagri <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund to be processed #2000390762
Importance: High

External email sender, please take precaution.
Hi Team,

Any update on the below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Ahmed Ibrahim Waheed Mohamed" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Alinaqi Bhavnagri" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 25, 2020 5:03:41 AM
Subject: Re: Refund to be processed #2000390762

Hi Team,

Any update on the below case. kindly assist to close the case as its pending since long time.

Regards,
Fauzan

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Alinaqi Bhavnagri" <[email-masked]<mailto:[email-masked]>>, "Ahmed Ibrahim Waheed Mohamed" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 3:43:43 PM
Subject: RE: Refund to be processed #2000390762

Hi @Alinaqi Bhavnagri<mailto:[email-masked]> @Ahmed Ibrahim Waheed Mohamed<mailto:[email-masked]>,

Please assist with below bank transfer request.

Order 2000390762 – Ticket 00067002

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 7:42 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Refund to be processed #2000390762
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #2000390762
RMA: 1000129414

The item has been retuned to WH, However the RMA status still BANK_TRANSFER_IN_PROGRESS. Kindly assist us to process the refund asap.

Thank you for your help.

Regards.
Fauzan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com