Subject: Re: Late Collection #6248660202
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 27 Dec 2020 11:32:27 -0700 (MST)

Hi Team. 

W 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, December 15, 2020 9:36:06 AM 
Subject: Late Collection #6248660202 

Hi Team, 

We have escalated to LMG under ticket 1867138, but no response. 

Problem Statement: Late Collection 
Order Date : Nov 28, 2020 
Order ID: 6248660202 
Tracking ID: RP1202200004321 
customer contact number: 0545090627 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 02/12/2020 and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 

Regards, 
Samer