Subject: Re: Late Collection/ 6244489385
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Asjad Hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 27 Dec 2020 07:46:35 -0700 (MST)

Hi Team, 

AWB: RP1222200002690 

Kindly assist in arranging the collection as we are not receiving any response from LMG. Customer can be reached on 0562328305. 

Also, customer received a wrong order, their order number is 6244489385 and they have received 6240996212 that is the reason why they want to return. As per customer LMG visited the customer's address but refused the collection as the order number was wrong. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 14, 2020 6:54:33 AM 
Subject: Late Collection/ 6244489385 

Hi Team, 

Problem Statement: (Late Collection) 
Order Date : Nov 19, 2020 
Order ID: 6244489385 
Tracking ID: RP1129200005208 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/27/20 and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 

Regards, 
Asjad.