Subject: NDR refund issue
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 27 Dec 2020 04:34:35 -0700 (MST)

HI Team, 

Problem Statement: NDR refund issue 

Order ID: ​6250554612 
Order Date : Dec 2, 2020 
Tracking ID: ​CRDSAL0117324220 

Issue Description: As per hybris, the status is showing "NOT_DELIVERED". The customer is asking for a refund. 

kindly do the needful. 

Regards, 
Yasser