Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 27 Dec 2020 02:07:49 -0700 (MST)

Hi Team, 

Kindly assist us looping the store team to get the proof of collection and if its not collected from the customer end then helping us in doing RTS. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 27 December, 2020 14:35:30 
Subject: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

Hi Team, 
​ 
Problem statement: The customer has reported to us that he has not collected the below order. 

Case id - 1918679 

Order Number: 8221537177 
Order Created: Dec 11, 2020 
Order Delivery Mode: Store pickup 
Store: HomeCentre40062 
​ 
Assistance required: Kindly assist us with the proof of collection and if its not been collected by the customer then do the RTS. 

Regards, 
Manish