Subject: RE: Damage item.
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: MOHAMMED MURSHED <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 08:47:30 +0000

Raised to tech INC0939962<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0939962>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, December 25, 2020 6:29 AM
To: Escalations Dxbteam <[email-masked]>
Cc: MOHAMMED MURSHED <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Damage item.
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6257368146

As per the Fareye the order has been delivered, However the status on the hybris is still ready to ship. Kindly assist us to update the order status. as we are unable to create a return request.

Regards,
Fauzan

________________________________
From: "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 25, 2020 3:46:05 AM
Subject: Damage item.

Hi Team,

Problem Statement: Update order status.
Order Date :Dec 23, 2020
Order ID:6257368146
Tracking ID:625736814622999991
Ticket ID:1916228

Kindly update the Hybris website for the customer to apply for return request.

Regards,
M.Murshed

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