Subject: Re: Re: Late Delivery / 9619116723
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 27 Dec 2020 03:36:55 +0000

Dear Apoorv,     This is to inform you that we have successfully initiated the RTO for the shared shipment.     {   "customer_shipment_id": "34149688826301",   "customer_shipment_status": "RTOInitiated",   "customer_shipment_sub_status": "",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "reverse",   "event_timestamp": "2020-12-18 15:25:00",   "entry_type": "Hybris",   "order_id": "9619116723",   "chargeable_weight": "",   "scac": "FET",   "seller_organization_code": "LMG_UAE",   "ship_node": "9999000",   "tracking_id": "34149688826301",   "reference_number": "34149688826301" }      As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ed9f3082ae703f4395051c4ddf1e997bf863ee1e0d494f1fcb81b6c106bca593 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Sat, 26 Dec at  6:55 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

  

 
 
Pl change the status

 

   
 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Friday, December 25, 2020 8:14 AM 
To: [email-masked] 
Cc: Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Vishwajeet Singh
 <[email-masked]> 
Subject: Re: Re: Late Delivery / 9619116723 

 

 
External email sender, please take precaution.

 

 

 Dear Apoorv, 

 

   

 
 ++ Vishwajeet please provide your confirmation to proceed further with this. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ed9f3082ae703f4395051c4ddf1e997bf863ee1e0d494f1fcb81b6c106bca593 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks & Regards, 

 

 

 

 
 
Priyanka Yadav | Technical Engineer 

 

 

 

 
 
FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595

 

 

 

 

 
Call: +91 70-6595-6595

 

 
 || www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Thu, 24 Dec at 4:53 PM
, Apoorv Joshi <[email-masked]> wrote:

 

 
 
Hi Team,

 

  

 
 
 Please find the Time stamp below: 

 
 
 Saturday, December 19, 2020 15:25:04 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

   

 

 

 
 From: "FarEye Support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Seeta Seeta" <[email-masked]>,
 "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]> 
Sent: Wednesday, December 23, 2020 10:05:10 PM 
Subject: Re: Re: Late Delivery / 9619116723 

 

 

 Dear Apoorv, 

 

 
 
 Greetings! 

 

 
 
 We request you to share the timestamp. So that we can proceed further. 

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ed9f3082ae703f4395051c4ddf1e997bf863ee1e0d494f1fcb81b6c106bca593 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shambhavi Singh, 

 

 

 Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

   

 

 

186289:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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