Subject: Late Collection For Order ID 9618799294
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Ishan Ahuja <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 26 Dec 2020 17:13:02 -0700 (MST)

Hi Team, 

With reference to order # 9618799294 
Tracking ID: RP120220001813 

The return request was created on 12/2/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

We request you to please contact with her on +971558623837 to collect the order. 

Regards, 
Fauzan 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, December 26, 2020 9:25:57 PM 
Subject: Late Collection For Order ID 9618799294 

Hi Team, 

Problem Statement: Late collection 

Order Date : Nov 29, 2020 
Order ID: 9618799294 
Tracking ID: RP120220001813 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 12/2/20. But the item still not collected. we have already raised the concern to the LMG team 3 times but still no reply. 

We request you to please contact with her on +971558623837 to collect the order. 

Please collect the item on priority. 

Regards, 
Ishan