Subject: Fodel order status issue #9624019965
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 26 Dec 2020 17:06:42 -0700 (MST)

Hi Team, 

With reference to the order #9624019965 

Customer already collected the order and as per hybris the status is still ready to ship. Kindly check and update the order to completed. 

Regards, 
Fauzan 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, December 26, 2020 9:46:24 PM 
Subject: order status issue #9624019965 

Hi Team, 

order Id: 9624019965 

Customer received the order but status in hybris: in progress. 

Kindly check and do the needful. 

Regards, 
Samer