Subject: Late Collection #46391201231
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: HAMZA <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Sat, 26 Dec 2020 17:02:34 -0700 (MST)

Hi Team, 

With reference to order # 6246447108 
Tracking ID: 46391201231 

The return request was created on 12/4/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, December 27, 2020 12:29:25 AM 
Subject: Late Delivery 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Nov 23, 2020 
Order ID: 6246447108 
Tracking ID: 46391201231 
RMA: 1000289659 

Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/4/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

I escalated to aramex eight days ago but there was no response yet. 
Kindly check and fix it asap. 

Regards, 
Hamza