Subject: RE: Store Complaint(1734836)
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Dominic Arackal <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, JUHI GOEL <[email-masked]>
Date: Sat, 26 Dec 2020 20:54:10 +0000

Hi @Dominic Arackal<mailto:[email-masked]>,

Please assist to address below store complaint.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 25, 2020 2:29 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Dominic Arackal <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; JUHI GOEL <[email-masked]>
Subject: Re: Store Complaint(1734836)

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below case. Store complaint pending since Nov 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "dominic arackal" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 December, 2020 13:03:09
Subject: Re: Store Complaint(1734836)

Hi Team,

Pleadse advise, has the issue been resolved ?

Regards
Shakeeb

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "dominic arackal" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 1, 2020 3:18:55 AM
Subject: FW: Store Complaint(1734836)

Hi Dominic,

Please assist to address below store complaint.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 1, 2020 1:21 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Store Complaint(1734836)

External email sender, please take precaution.
Hi Team,

Kindly assist in below case as there is no store POC for Max Bahrain.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 December, 2020 02:41:31
Subject: Store Complaint(1734836)

Hi Team,

Customer has emailed us for the incident happened with her at Max City Centre Store Suwaifiyah Avenue Block-314, MANAMA, AL NAIN KINGDOM OF BAHRAIN.

Customer went to return her items which she purchased from the same store and when she was returning the item, store manager was misbehaved with customer and was taking in very rude manner and thrown the customer items on her face. Customer was very disappointed and felt insulted with this incident. Customer invoice for the purchase attached.
Customer Name: Muneera

Customer Number: +97334318801

Kindly arrange a call back for the customer and advise for the further process.

Regards,
Abhishek

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com