Subject: Order Delay - 6254052983
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>
Date: Sat, 26 Dec 2020 08:03:57 -0700 (MST)

Hi Team, 

Please assist in arranging the delivery for the customer on the below case. We have escalated to LMG multiple times along with customer's address and contact number but not receiving any response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, December 26, 2020 8:25:28 PM 
Subject: Customer's Address To Be Updated For Order ID 6254052983 

Hi Team, 

Problem Statement: Customer's Address To Be Updated. 

Order Date : Dec 12, 2020 
Order ID: 6254052983 
Tracking ID: FP1213201000433 
New Phone Number: 0573061773 
Primary Phone Number : 0530869293 

Assistance Required: Need to update the customer's address 

Issue Description: Customer wants to get his order delivered at ARASCO Compound Haradh Road kharj Industrial area saudi arabia and can be contacted on 0573061773 & 0530869293. 

Request you to look into this and do the needful. 

Regards, 
Ishan