Subject: Re: Need To Cancel The Order ID 9618191359
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 26 Dec 2020 07:50:11 -0700 (MST)

Hi Team, 

Please assist in cancellation of the following order: 9618191359, warehouse has confirmed they are unable to ship this order and have cancelled this order from their end. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, December 20, 2020 11:09:32 AM 
Subject: Need To Cancel The Order ID 9618191359 

Hi Team, 

Problem Statment - Need To Cancel The Order 

Order Number: 9618191359 
Order Created: Nov 27, 2020 
Order Delivery Mode: Standard Shipping 

Assistance required: Need to be urgently cancel the order 

Kindly note that the above order is still not shipped from the warehouse and we have already confirmed with the warehouse team that they have fully cancelled the order from their side. However, it is not cancelled yet. Please find the below attachment for your reference. 

Kindly expedite the process so that refund could be initiated for the customer as soon as possible. 

Regards, 
Ishan