Subject: RE: Re: Order Updating//Order ID: 9615429740//9615180563
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 26 Dec 2020 13:22:27 +0000

Dear Team,

Status for both subjected orders is showing delivered already in Fareye.

@FarEye Support<mailto:[email-masked]> Team Kindly push the status again if require .

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Friday, December 25, 2020 8:18 AM
To: [email-masked]
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: Re: Order Updating//Order ID: 9615429740//9615180563

External email sender, please take precaution.
Dear Shakeeb,

++ Vishwajeet please provide your confirmation so that we can proceed further with this.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b9109c39df7a3b7b253e7bb840c7f26cffb99ccb7b0d65fc4cc189cfd7140220<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb9109c39df7a3b7b253e7bb840c7f26cffb99ccb7b0d65fc4cc189cfd7140220&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8002eac1a044481ae9a608d8a88c20e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637444667097398619%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TJGgFThiePYO21nZR%2BrtTstrD1GvHuBT1ty21DrswXg%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8002eac1a044481ae9a608d8a88c20e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637444667097398619%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TIWMnNN43yEq9u8eGWIXz9Dg2Qif0tiWEXqPizxGF1A%3D&reserved=0> to check the details.
Thanks & Regards,

Priyanka Yadav | Technical Engineer

FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595

Call: +91 70-6595-6595
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On Thu, 24 Dec at 5:30 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Shakeeb,

Thanks for contacting FarEye!!
We have received your concern regarding order status. We are working on the same and will update you soon.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b9109c39df7a3b7b253e7bb840c7f26cffb99ccb7b0d65fc4cc189cfd7140220<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb9109c39df7a3b7b253e7bb840c7f26cffb99ccb7b0d65fc4cc189cfd7140220&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8002eac1a044481ae9a608d8a88c20e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637444667097408616%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0QIDjpaD0wWCMlQYqa1Ten5rtyCP7xmzUwuGzaR8Ouw%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8002eac1a044481ae9a608d8a88c20e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637444667097418603%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=40u9HN%2Fxp9eolkotUWAe5BBOj6BXQBSWuYZ2wmtKYfs%3D&reserved=0> to check the details.
Thanks and Regards,

Prabhjot Kaur, Technical Engineer
FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C8002eac1a044481ae9a608d8a88c20e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637444667097418603%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DWrqFJGTnX7bPdOvjqNUaO18tFfr72ANKO0lDpY0USI%3D&reserved=0>

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On Thu, 24 Dec at 5:15 PM , Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Requesting you to please update both mentioned order status as delivered 9615429740// 9615180563 on your priority basis.

Regards
shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 26, 2020 4:09:48 PM
Subject: Order Updating//Order ID: 9615429740//9615180563

Hi Team,

Problem Statement: Order Updating
Order Date : Nov 19, 2020
Order ID: 9615429740
Tracking ID: 46043263641
Received date/ time: 20 Nov 2020 11:43 AM

Order Date : Nov 18, 2020
Order ID: 9615180563
Tracking ID: 46043320805
Received date/ time: 20 Nov 2020 11:43 AM
Issue Description: As per hybris status IN_TRANSIT and customer is saying that he already received the orders, please update these orders .

Regards,
Ebrahim Hageb

186549:211857
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