Subject: Re: Order Delay - 6254105254
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Olm Jeddah <[email-masked]>, Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Bm Olmjeddah <[email-masked]>
Date: Sat, 26 Dec 2020 06:08:16 -0700 (MST)

Hi Akshay, 

The below order has not been delivered yet and the customer can be reached at contact number: 0558270839 

Kindly assist us in getting the order delivered. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Bm Olmjeddah" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Olm Jeddah" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Ishan Ahuja" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 17 December, 2020 18:13:45 
Subject: Re: Order Delay - 6254105254 

Hi 

we will arrange delivery again 

Regards 

Ali Mohammed Al-Shaebi 

Jeddah, KSA 

Mobile :+966544605236 
Email : bm. [ mailto:[email-masked] | [email-masked] ] 

Landmark Arabia. I PO Box 23679 | Jeddah 21436 l Saudi Arabia 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, December 17, 2020 3:37 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Akshay Berry <[email-masked]>; Olm Jeddah <[email-masked]>; Bm Olmjeddah <[email-masked]>; seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Order Delay - 6254105254 

External email sender, please take precaution. 
Hi Team, 

Please advise if any update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Olm Jeddah" <[email-masked]>, "Bm Olmjeddah" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ishan Ahuja" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, December 15, 2020 5:24:32 PM 
Subject: RE: Order Delay - 6254105254 

[ mailto:[email-masked] | @Olm Jeddah ] [ mailto:[email-masked] | @Bm
 Olmjeddah ] Please arrange delivery asap. 

Correct contact number: 0558270839 

Order ID: 6254105254 

Tracking ID: FC1213201000897 

Confirm once done. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, December 14, 2020 8:07 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Order Delay - 6254105254 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the delivery on the below case. Escalated the customer's correct number multiple times but not receiving any response on the same and as per the update on tracking from today it shows rejected by customer while customer came on chat and mentioned never receiving any call. 

Correct contact number: 0558270839 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ishan Ahuja" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 14, 2020 9:32:24 PM 
Subject: Phone Number To Be Update For Order ID 6254105254 

Hi Team, 

Problem Statement: Phone number to be update 

Order Date : Dec 13, 2020 

Order ID: 6254105254 

Tracking ID: FC1213201000897 

New Phone Number: 0558270839 

Address : 7577 Qays Abu Hubayrah, behind Rottana wedding Hall, Saudi Arabia (SA), 04-3-83, An Nuzhah, Jeddah 

Assistance Required: Need to update this number 

Issue Description: We request you to please contact with him on 0558270839 to deliver the order as customer desperately want his order. 

Request you to look into this and do the needful. 

Regards, 

Ishan 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com