Subject: Re: Re: ​Order status issue / refund 6251615340
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 12:54:05 +0000

Dear Shakeeb,      Thanks for contacting FarEye,     We would like to let you know that we are looking into your concern regarding status issue,will get back to you with an update soon.         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7ba26b4a3b26789b8a91f4c40587b1925c64b532e5ab8b0e74f64aba0d6c3dfd or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Premanand,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 26 Dec at  6:03 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please initiate the RTO for the below order.  10 December, 2020     
   Regards Shakeeb 

 
From: "saeedurrahman choudhary" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Tuesday, December 22, 2020 2:43:10 PM Subject: ​Order status issue 

 Hi Team, 
  Problem Statement:  ​Order status issue 
  Order Date: Dec 5, 2020 
 Order ID: 6251615340 
 Tracking ID: CRDSAL0118775120 
   
  Assistance Required: Need ​to update order status 
  Issue Description: According to the tracking detail this order has become NDR on 12/10/20 but it is still not updated on hybris. Customer is complaining for late refund. 
  Pleas do needful  
  Thank you for your help 
  Regards, 
 ​Saeedurrahman