Subject: Re: Late Collection / 9618636451 Tracking ID: RP120120002875
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 26 Dec 2020 02:50:36 -0700 (MST)

Hi Team, 

Kindly assist us on the below collection and the customer can be reached on +971588119198 

Thank you for your help. 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 21:53:46 
Subject: Late Collection / 9618636451 

Hi Team, 

The return request was created on 12/1/20 and till now the item has not collected from the customer so we have escalated to the courier team but we have not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 28, 2020 
Order ID: 9618636451 
Tracking ID: RP120120002875 

Customer can be reached on + 971588119198 

Ticket number - 1860271 

We are looking forward to your reply. 

Regards 
Rehan