Subject: Double deduction - 8218637219
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, anju john <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Sat, 26 Dec 2020 02:04:02 -0700 (MST)

Hi Mustafa, 

With reference to the order number: 8218637219 

Customer has reported double deduction for this order. We have raised a ticket on hybris for this case at this time for refunding the extra amount: 03767012 along with transaction IDs. Sharing the bank statement via this email in case it is required to investigate the same further. 

Thank you for your help! 

Regards, 
Apoorv