Subject: RE: Late Shipping//Order ID: 6240420192
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 26 Dec 2020 07:32:43 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Raised to tech.

INC0939175

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, December 25, 2020 12:59 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping//Order ID: 6240420192

External email sender, please take precaution.
Hi Team,

Please assist in getting the following items cancelled
162057871
161497464
162663958
162663939
162663952
162038107

as the cancellation is getting rejected and the issue is pending since Nov 9th

Regards
Shakeeb
________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 1, 2020 12:18:17 PM
Subject: Late Shipping//Order ID: 6240420192

Hi Team,

Problem Statement: Late Shipping
Order Date : Nov 9, 2020
Order ID: 6240420192
Tracking ID: NA

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 9, 2020 and till now he/she has not received the order. As per the hybris the order has no consignment.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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