Subject: RE: Late Collection 6245448483
From: Bm olmriyadh <[email-masked]>
To: Mohd Imran <[email-masked]>, Olm Riyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 26 Dec 2020 05:09:09 +0000

Dear Team,

We have attempted 3 times OFP with following customer contact number(+966570269760)  but customer did not pick the call, kindly advise us

Thanks!

Dinesh balu

From: Mohd Imran <[email-masked]>
Sent: Thursday, December 24, 2020 12:22 PM
To: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: RE: Late Collection 6245448483

Hi @Olm Riyadh<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> ,

Please arrange below pickup on priority.

Order ID: 6245448483
Tracking ID: RP1124200006954
Assistance Required: Need Urgent Collection

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 24, 2020 12:37 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Late Collection 6245448483
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Collection

Order Date : Nov 21, 2020

Order ID: 6245448483
Tracking ID: RP1124200006954
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 11/24/20 9:24 PM and till now the item has not collected from the customer so kindly arrange the collection on priority basis. The agent has already escalated the case to concerned team but we never received any update from them.

Requesting you to kindly arrange the collection on priority basis.

Thanks & Regards,
Seeta Kunwar
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