Subject: Fwd: Delivered to wrong building - 9615414304 - DED complaint
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 25 Dec 2020 16:12:15 -0700 (MST)

Hi team, 

The customer is threatening for a complaint to DED. Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 26 December, 2020 04:39:54 
Subject: Fwd: Delivered to wrong building - 9615414304 

Hi team, 

Any Update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 21 December, 2020 08:49:54 
Subject: Delivered to wrong building - 9615414304 

Hi team, 

The customer was complaining that he has not received the order, but as per the Hybris and online tracking, the order was delivered successfully. So, we asked for POD from the courier team. 

After sharing the POD with the customer, the customer is confirming that the image shared for the door is not his and for some other flat. Please find attached the customer's image and the image shared by the courier team. 

Kindly provide the approval for the refund as the customer is complaining that the order was delivered to the wrong address. 

Regards, 
Nikhil.