Subject: Re: POD/8391454092 - Homecentre
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Harshit Luthra <[email-masked]>, Mohamed Shabaz Khan <[email-masked]>, olm kuwait <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Reddy Prasad <[email-masked]>, midhun madhu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Wasim Qureshi <[email-masked]>, ecom cskuwait <[email-masked]>, Shakeeb Arsalan <shakeeb
Date: Fri, 25 Dec 2020 08:36:27 -0700 (MST)

Hi Jessie, 

Please advise on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Harshit Luthra" <[email-masked]>, "Mohamed Shabaz Khan" <[email-masked]>, "olm kuwait" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "midhun madhu" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Wasim Qureshi" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Asjad Hussain" <[email-masked]> 
Sent: Monday, 21 December, 2020 08:31:49 
Subject: Re: POD/8391454092 - Homecentre 

Hi Jessie, 

Still, we have not received the requested POD for the mentioned order and the case is pending since 4 months. 

Kindly provide us the resolution on this soon. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "harshit luthra" <[email-masked]> 
Cc: "Mohamed Shabaz Khan" <[email-masked]>, "olm kuwait" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "midhun madhu" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "wasim qureshi" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "asjad hussain" <[email-masked]> 
Sent: Wednesday, 16 December, 2020 10:12:22 
Subject: RE: POD/8391454092 - Homecentre 

[ mailto:[email-masked] | @Harshit Luthra ] a kind reminder. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, December 16, 2020 7:22 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Harshit Luthra <[email-masked]>; Mohamed Shabaz Khan <[email-masked]>; olm kuwait <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Reddy Prasad <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Wasim Qureshi <[email-masked]>; ecom cskuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; asjad hussain <[email-masked]> 
Subject: Re: POD/8391454092 - Homecentre 
Importance: High 

External email sender, please take precaution. 

Hi Jessie, 

Till now we have not received any update in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "harshit luthra" <[email-masked]> 
Cc: "Mohamed Shabaz Khan" <[email-masked]>, "olm kuwait" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "midhun madhu" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "wasim qureshi" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "asjad hussain" <[email-masked]> 
Sent: Friday, 11 December, 2020 14:33:23 
Subject: RE: POD/8391454092 - Homecentre 

[ mailto:[email-masked] | @Harshit Luthra ] 

Another one for your help please. 

This order has been placed from July 8. 

We need to close this case asap. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, December 11, 2020 7:30 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Mohamed Shabaz Khan <[email-masked]>; olm kuwait <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Reddy Prasad <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Wasim Qureshi <[email-masked]>; ecom cskuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; asjad hussain <[email-masked]> 
Subject: Re: POD/8391454092 - Homecentre 

External email sender, please take precaution. 

Hi Jessie, 

Can you please assist us in the below case as we have not received any update from the concerned team. 

Requesting you to look into this case on urgent basis. 

Awaiting for your respons. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Mohamed Shabaz Khan" <[email-masked]> 
Cc: "olm kuwait" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "midhun madhu" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "wasim qureshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "asjad hussain" <[email-masked]> 
Sent: Friday, 27 November, 2020 13:15:06 
Subject: RE: POD/8391454092 - Homocentre 

[ mailto:[email-masked] | @Mohamed Shabaz Khan ] 

Please advise if we can refund this order. 

We have sent multiple follow up’s to get the POD however no one has replied. 

Customer claims this order was not delivered and the value is KWD 40.90. 

This order was placed from June and the customer has multiple orders with us from February of this year. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, November 27, 2020 10:40 AM 
To: Jessie Caparas <[email-masked]> 
Cc: olm kuwait <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Reddy Prasad <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Wasim Qureshi <[email-masked]>; seeta.seeta <[email-masked]>; ecom cskuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Asjad Hussain <[email-masked]> 
Subject: Re: POD/8391454092 - Homocentre 

External email sender, please take precaution. 

Hi Jessie, 

Please assist in closing the below case. Thank you for your help! 

Regards, 

Apoorv 

From: "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 23, 2020 4:24:45 PM 
Subject: RE: POD/8391454092 - Homocentre 

Looping in [ mailto:[email-masked] | 
@Midhun Madhu ] Please have a look into this. 

Thanks, 

Shababe Quamar 

From: olm kuwait < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 22, 2020 9:15 PM 
To: Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD/8391454092 - Homocentre 

Dear Team, 

No data available in FAREYE for 3 months and above.. 

Kindly advise. 

Azmath 

From: Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 21 November 2020 09:36 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: POD/8391454092 - Homocentre 

Hi [ mailto:[email-masked] | 
@Reddy Prasad ] 

Please have a look into this. Below mention case pending since long times. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 21, 2020 10:26 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD/8391454092 - Homocentre 

External email sender, please take precaution. 

Hi Jessie, 

Please advise further on the below case. As per Reddy, Fareye does not have data for older than 3 months. 

Thank you for looking into this. 

Regards, 

Apoorv 

From: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 16 November, 2020 17:49:23 
Subject: RE: POD/8391454092 - Homocentre 

Dear Jessie 

This order is of July, Fareye is not having data more that > 3 months. 

Regards 

Reddy Prasad 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 16, 2020 12:48 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: POD/8391454092 - Homocentre 
Importance: High 

[ mailto:[email-masked] | @Reddy Prasad ] 

Still no reply here. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 16, 2020 12:30 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD/8391454092 - Homocentre 
Importance: High 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist us to close the below case. 

Regards, 

Fauzan 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, "wasim qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 11 November, 2020 01:03:06 
Subject: Re: POD/8391454092 - Homocentre 

Hi Jessie, 

Please assist in closing the below on priority. No response still. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 9, 2020 1:24:56 PM 
Subject: RE: POD/8391454092 - Homocentre 

[ mailto:[email-masked] | @Reddy Prasad ] 

Need POD for the below on urgent basis. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 9, 2020 12:18 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD/8391454092 - Homocentre 

External email sender, please take precaution. 

Hi Jessie, 

Please advise if any update on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 30, 2020 2:48:32 PM 
Subject: RE: POD/8391454092 - Homocentre 

[ mailto:[email-masked] | @olm kuwait ] 

Please provide the POD 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 30, 2020 10:38 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; olm kuwait < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: POD/8391454092 - Homocentre 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Wasim Qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 25 October, 2020 08:58:24 
Subject: Re: POD/8391454092 - Homocentre 

Hi Team, 

Kindly share with us the POD of the below order. 

Order ID: 8391454092 

Tracking ID: FP07101000670 

Regards, 

Fauzan 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "wasim qureshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 9, 2020 8:10:43 PM 
Subject: Re: POD/8391454092 - Homocentre 

Hi Team, 

With reference to the order number 8391454092, the customer is claiming that he has not receive the order. However, from our side the order is marked as delivered under tracking id FP07101000670. 

Can you please provide us the POD for the below order. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 26, 2020 5:22:10 PM 
Subject: POD/8391454092 

Hi Team, 

Problem Statement:(POD) 

Order Date : Jul 8, 2020 

Order ID: 8391454092 

Tracking ID: FP07101000670 

Assistance Required: Need Urgent POD 

Issue Description: As per tracking, the order is delivered but the customer is claiming that he has not received the order. 

kindly check and provide us the POD. 

Regards, 

Asjad. 

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