Subject: Re: Late Pickup: Order ID: 9620812948 Tracking ID : RP120920001605 Case id - 1871080
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 25 Dec 2020 05:50:46 -0700 (MST)

Hi Team, 

The customer can be reached at Contact number: +971505640857, Kindly assist us in arranging the collection. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 25 December, 2020 18:19:05 
Subject: Late Pickup: Order ID: 9620812948 Tracking ID : RP120920001605 Case id - 1871080 

Hi Team, 

Problem Statement : Late Pickup 

Case id - 1871080 

RMA created on date: DEC 9, 2020 
Order ID: 9620812948 
Tracking ID : RP120920001605 

Customer details- 
Alternate Contact number: +971505640857 

Assistance Required: Update Alterante contact number 

Issue Description: The customer has given an alternate contact number as mentioned above. The customer has requested to be contacted either 9 to 11 in the morning or 6 to 11 in the evening. 

We request you to kindly update the same and arrange a pickup on priority basis. 

Kindly update for the same. 

Regards, 
Manish