Subject: Re: Late Collection Order Date : Oct 27, 2020 Order ID: 6236470211 case id - 1679122
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: BM Olm Dammam <[email-masked]>, Seeta Seeta <[email-masked]>, Suvadeep Saha <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 25 Dec 2020 05:09:19 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection. Customer can be reached on 0560287312 and we are not receiving any response from LMG. 

We have marked this for reattempt on Fareye portal at this time. Collection pending since Oct 31, 2020. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "BM Olm Dammam" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Subject: Late Collection Order Date : Oct 27, 2020 Order ID: 6236470211 case id - 1679122 

Hi Team, 

Kindly note that the customer is still chasing us for the below collection. Please let us know what's causing the delay in collection. 

case id - 1679122 

Problem Statement: Late Collection 

Order Date : Oct 27, 2020 
Order ID: 6236470211 
Return Tracking ID: RP1031200002760 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Oct 31 and the collection is pending since then. Kindly arrange the collection asap. 

Thanks & Regards, 
Seeta Kunwar