Subject: refund note processed
From: Ezzaldeen Mahyoub <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 25 Dec 2020 03:51:24 -0700 (MST)

Hi Team, 

Problem Statement: Status Update 
Order Date : Nov 3, 2020 
Order ID: 2000407798 
Tracking ID: 43822464350 
RMA: 1000137699 

Assistance Required: Need status update. 
Issue Description: Customer created return request on 07-11-20 and as per the customer the item has been collected by Aramex within 5 days but on Aramex website the RMA is invalid, the customer did not get any return receipt by courier person nor he got his refund, 
Kindly check is there any collection under this Tracking ID: 43822464350. 

Regards, 
Ezzaldeen