Subject: Re: Refund Complaint 6248481419
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED ISMAT <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 25 Dec 2020 03:33:51 -0700 (MST)

Hi Malik, 

Need your assistance in the below case, 

Thanks & Regards, 
Seeta Kunwar 

From: "AHMED ISMAT" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 24 December, 2020 07:22:06 
Subject: Refund Complaint 6248481419 

Hi Team, 

Problem Statement: Refund Complaint 
Order Date : Nov 28, 2020 
Order ID: 6248481419 
RMA:1000250400 
Ticket no:1911402 

With Reference order #6248481419 as per hybris the refund has been done, But customer claiming that she has not received the refund, 
Kindly check the issue and do the needful 

Regards, 
Ahmed Ismat