Subject: Re: Proof of delivery: Case id - 1889629 Order Number: 9618813588
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: vaibhav ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, anwar panery <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 25 Dec 2020 03:09:18 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 11:24:13 
Subject: Re: Proof of delivery: Case id - 1889629 Order Number: 9618813588 

Hi Team, 

Kindly assist us with the POD for Order Number: 9618813588 and AWB - FP112920004863 as per the customer request. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 11:22:15 
Subject: Proof of delivery: Case id - 1889629 Order Number: 9618813588 

Hi Team, 

Problem statement - The customer has reported that he has not recieved the below order however as per the tracking status its delivered on 11/30/2020. 
​ 
Case id - 1889629 
Order Number: 9618813588 
Order Created: 11/29/2020 
AWB - FP112920004863 

Assistance required: Need proof of delivery as per the customer request. 
​ 
Regards, 
Manish