Subject: Re: Missing items//Order ID: 6240928479
From: Shakeeb Arsalan <[email-masked]>
To: Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 25 Dec 2020 02:16:18 -0700 (MST)

Hi Team, 

Problem Statement: not shipped item / cancellation 
Order Date : Nov 10, 2020 
Order ID: 6240928479 
Tracking ID: FP1113200002306 

the cancellation for the item 162384024 got failed, Please assist in having the customer refunded. 

Regards 
Shakeeb