Subject: Re: RV Value Issue//6235490901
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 25 Dec 2020 01:55:53 -0700 (MST)

The customer used the voucher here 6248506965 
Please double check before escalating 

And note if the voucher is not working then you have to contact the voucher team 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, November 23, 2020 3:00:47 PM 
Subject: RV Value Issue//6235490901 

Hi Team, 

Issue statement: RV Value Issue 

Customer's Email ID: [email-masked] 

Refund Voucher Code : 62354909010164385512 
RV Value Price: SAR316 

Advise why when the customer tries to apply the gift card it shows not working. 

Need your assistance to close the issue. 

Regards, 
Ebrahim Hageb