Subject: Re: Refund // 9610756948
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 25 Dec 2020 00:34:39 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 24 December, 2020 18:56:47 
Subject: Refund 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 29, 2020 
Order ID: 9610756948 
Return Tracking ID:46044356271 
Assistance Required: Need the refund to processed 

Issue Description: Customer raised a return request on 11/27/20, and the items have collected on 29 Nov 2020, then it reached to warehouse on 30 Nov 2020, but till now the refund has not been processed and the customer is asking for refund. 

Child ticket has been created and closed * 1889285 *. Kindly check and assist. 

Regards, 
Fatma