Subject: Re: refund // 9622493183 //
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, JUHI GOEL <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 24 Dec 2020 23:47:35 -0700 (MST)

Hi Team, 

As per the tracking ID RP121720001506, The item was collected from the customer on 19th Dec, but till now the items has not delivered to our warehouse. Requesting you to kindly deliver the item on priority basis as the customer is chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Friday, 25 December, 2020 11:22:08 
Subject: refund // 9622493183 // 

Please take a look at ticket #1916726 

Hi Team, 

Problem Statement: Late refund 

Order Date: Dec 16, 2020 
Order ID: 9622493183 
RMA: 1000352522 
Tracking ID: RP121720001506 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Dec 19, 2020. However, the refund still not processed. 

Please check and process the refund. 

Thank you for your help 

Regards, 
CS Team Juhi