Subject: Re: Customer complaint - 9621348349
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 24 Dec 2020 22:11:38 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 25 December, 2020 00:38:23 
Subject: Customer complaint - 9621348349 

Hi Team, 

The customer is complaining that we have deliberately send him the wrong sized shoes, even if it was mentioned on the box that it contains size 8 shoes. Please refer to the attached images. 

The customer is asking for the difference amount, but the item is Out of Stock as per the website. 

Kindly advise. 

Regards, 
Nikhil.