Subject: Re: Refund Not Processed//6243896306
From: Seeta Seeta <[email-masked]>
To: OMAR ZUBARIYA <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 24 Dec 2020 21:11:48 -0700 (MST)

Hi Omar, 

The refund is already initiated for the order and the customer has also used that my credit amount to place a new order 6256541757. 

Please double check the cases before escalating to us. 

Thanks & Regards, 
Seeta Kunwar 

From: "OMAR ZUBARIYA" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 25 December, 2020 02:07:56 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 18, 2020 
Order ID: 6243896306 
Return Tracking ID: RP1122201000787 
RMA: 1000199404 
Assistance Required: Need refund for customer. 
Issue Description: As per the LGM website the return items has been returned to WH on Dec-19-2020 and till now the RMA not processed and we raised to the concerned authorities in the warehouse 7 days ago, and the refund has 
not been returned to the customer yet. 

Kindly process the refund asap . 

Regards, 
Omar.