Subject: Damage item.
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: MOHAMMED MURSHED <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 24 Dec 2020 19:29:26 -0700 (MST)

Hi Team, 

With reference to order # 6257368146 

As per the Fareye the order has been delivered, However the status on the hybris is still ready to ship. Kindly assist us to update the order status. as we are unable to create a return request. 

Regards, 
Fauzan 

From: "MOHAMMED MURSHED" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 25, 2020 3:46:05 AM 
Subject: Damage item. 

Hi Team, 

Problem Statement: Update order status. 
Order Date :Dec 23, 2020 
Order ID:6257368146 
Tracking ID:625736814622999991 
Ticket ID:1916228 

Kindly update the Hybris website for the customer to apply for return request. 

Regards, 
M.Murshed